Guides
Where you might be falling short.
Each guide names a recognizable pattern. Pick the one that sounds most familiar. That is probably the right place to start.
The overview
Where you might be lacking empathy
If you suspect you're coming up short, start here. The patterns below are common — and most are reversible.
Read this guide →
Pattern 1
You're telling them not to feel that way
"It's not that bad." "Look on the bright side." You mean to help, but it lands as a dismissal.
Read this guide →
Pattern 2
You're too busy to notice
Your life is full and your attention is full too. The people around you are signaling — you just aren't catching it.
Read this guide →
Once you see the pattern, the next step is the practice.